Cannot connect to my account.

Mary Spring May 13, 2020

I joined Trello last week and have used it several times. Today I logged in and was received as if I am just joining now.  When I click on the boards I have been using, there are no boards.

 

Thank you,

Mary

2 answers

2 votes
Soumyadeep Mandal
Rising Star
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May 13, 2020

Hi @Mary Spring ,

Welcome to the community!

You can visit the activity page and try to inspect what have you done since you joined Trello.

https://help.trello.com/article/822-the-board-menu

And if you still unable to figure it out what has happened to your boards just contact Trello support https://trello.com/contact  

0 votes
Michael Pryor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 13, 2020

When you contact Trello, look in your browser history for a Trello board url that you used to access and include that - then we can look up your account.  This happens frequently that your account is actually connected to another email address you have - not the one you are currently using with Trello.

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