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Can't sign up new account and can't sent recovery link

Edited

I just sign up in the first time, But display message "It looks you've already got an account associated with this email. Log in instead or reset your password if you've forgotten it".

Then I try to send recovery link, But I got error "There wasn't an account for that email".

How should I do to sign up this email? Please contact me via nat****.s******k@k*****i.com

Thank you very much. 

1 answer

0 votes
Iain Dooley Community Leader Sep 23, 2020

@Nattygril Tae this is probably caused by the fact that Atlassian and Trello think you have different email addresses. Have you tried logging in via id.atlassian.com?

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