Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Can't sign up new account and can't sent recovery link Edited

I just sign up in the first time, But display message "It looks you've already got an account associated with this email. Log in instead or reset your password if you've forgotten it".

Then I try to send recovery link, But I got error "There wasn't an account for that email".

How should I do to sign up this email? Please contact me via nat****.s******k@k*****i.com

Thank you very much. 

1 answer

0 votes
Iain Dooley Community Leader Sep 23, 2020

@Nattygril Tae this is probably caused by the fact that Atlassian and Trello think you have different email addresses. Have you tried logging in via id.atlassian.com?

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

814 views 13 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you