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Can’t reset password from a different email address

Hi, I’ve been locked out of my outlook email account, which has affected Trello.

On the Trello app, when I select Reset Password, it says that I can use ANY email address to reset the password, but then it directs me to Atlassian. With Atlassian, however, it will only allow me to use my outlook email account (of which I cannot access)


Please help, thanks 

1 answer

0 votes
Vero Rivas Community Leader May 06, 2021

Hi @timlel 

    Please, contact with trello support


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