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Can't remove an ex-member's icon

Hi there.

I have removed a user from all boards and teams, but her icon still appears as an admin on one of the boards. 
I have checked : she is not in the team anymore.

When I click on her icon, I get only 3 lines : 
- Add to the team (which clearly shows that she does not belong here...!)
- Modify permissions... (Administrator) (sorry, I translate in English) - This line is not clickable...
- Display this member's activity in this board

Many thanks for your help. I just don't want to see this ex-member anywhere anymore ! 

:)

 

 

1 answer

0 votes
carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 10, 2019

Hi Bernard,

Do you have Business Class subscription?

Can you add yourself as an Admin on the board first and then try to remove her?

Carolyn

Hi Carolyn,
Sorry, I have a free account. 
I just can't understand why I could have removed myself as an admin. 
I have created the board, ran it alone most of the time, and then I had that co-worker for some time, who has now left... 

Many thanks for your kind help.

carolyn french
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 11, 2019

Hi Bernard,

Yes, I understand your frustration. 

There are a few options for regaining admin control here: https://help.trello.com/article/768-changing-the-admins-of-a-team-or-board

And another user in another question brought up an interesting option of a workaround by copying the board so that you are admin of the new board. (https://community.atlassian.com/t5/Trello-questions/I-am-a-team-admin-but-cannot-remove-another-admin-from-a-board/qaq-p/593495)

Hope one of these can help you out!

Carolyn

Sorry, Carolyn, I forgot to thank you. 
Very kind of you. 
I'm sure your links will help. But I haven't looked into it yet. Busy... 
Thanx again. 

:)
Bernard

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