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I have a Trello account. I use my gmail and a password to log in.
What to do?
Hi @newsletter2 ,
You can try recovering your password if it says that account with your email already exists: https://help.trello.com/article/743-recovering-your-trello-account
No, that's not what it says. It says: "No account exists for this email." So, obviously, I cannot recover my password.
But actually I have had a Trello account for this email for years, and on my laptop I automatically log into this account using that email, though I discovered today when I logged out of the account on my laptop, I was then blocked (lucky that I have a 2nd laptop!)
It is also clear that actually there IS an account for this email, since when I try to recover my password using that email, Trello responds in a contradictory manner:
[1] It writes to me using my real name, details it would not have had, unless an account already existed
[2] At the same time, it treats me as having no account, and asks me to set up an account.
Clearly there is a Trello bug in there.
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Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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