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Can't connect to Confluence - no Confluence Power Up

This is crazy. I have been trying to get this to work for the past hour.

It shouldn't be this hard.

OK, I've got Confluence (Cloud) fired up and l am logged into Trello.

I try to add a Trello board to my Confluence page but it says "Page Not Found" "Try logging in."

The login button is not active so I can't do anything from there.

I found the page about Power-Ups and tried to follow the instructions there . But there is no 'Confluence Power Up' for me to enable.

Any ideas on how I can get this to work.

1 answer

0 votes
Ryan Atlassian Team Jun 02, 2020

Hi Chris,

I tried this on my own Confluence instance, and I was able to display Trello boards for the Trello account that I was logged in to in that browser. If I added a board from a different Trello account, I received the same error message that you got. As you mention that you are logged in to Trello, if this in the same browser, then it is tough to figure out immediately why this may be happening for you.

I would recommend reaching out directly to our Confluence support team here: https://support.atlassian.com/contact/#/ who will be able to help you troubleshoot for your particular instance.

Enjoy the rest of your week!

Ryan

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