Can't attach a photo

[Silviya Radkova]

As of yesterday I can't attach photos to my cards. No matter whether I'm uing Android or web-based Trello on my PC. It starts to sync but then a grey square appears where the photo should be and can't see it or open it.

[Silviya Radkova]

I tried with a new baord and new task there but the situation is the same. I can't see the board background and can't attach files, including other files, not just images. It uploads the file but when I try to see or open the file it says it can't open that image/file.

[Jireh]

Can you try uploading images, but check the web browser console for any error logs? 

First, open your web browser's console. On Chrome it is Command + Option + J (Mac) or Control + Shift + J (Windows, Linux, Chrome OS). On Firefox it is Ctrl+Shift+J (or Cmd+Shift+J on a Mac).

Make sure you are on the "Console" tab of the window that appears. With it open, try uploading images or any files that you believe won't work. Then take a screenshot. Those logs might reveal why you're having issues.

[Silviya Radkova]

These are all (or almost all the errors)

[Jireh]

Wow! That is a lot of errors. I would email support@trello.com, and link them to this thread. They'll be equipped to help you out.

[Silviya Radkova]

Thank you very much! :)

[Jireh]

Hi Silviya,

I'm sorry to hear that you're having trouble with attaching images to cards. Have you tried creating a new board and attaching an image to a card there? And could you try uploading different images as well?

Jireh