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Can't access link to board

Hey All,


My Uni tutor shared a link but I can't access the board.

I enter my email and password correctly but the error message is:

To complete this action, log in to the account whose email you are trying to confirm

 

I am also already logged into Trello with the same account. I have also tried without being logged into the account.

I have tried on Firefox, Chrome and incognito mode.

Also have cleared all of my cache and internet history.

 

I try re-entering my password and it just loops around and around back to the same message.

 

Any advice would be a great help

1 answer

0 votes
Brittany Joiner Community Leader May 31, 2022

@Andrew Blanchard i would check with your tutor and confirm the account they invited you to the board with and make sure it's the same username/email. seems like there might be a mixup there!

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