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Can't Permanently Delete Attachments and Card Checklists

Matt
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May 29, 2024

I am having a problem with deleting unwanted card attachments and checklists. After following the steps of deleting them they are gone from the card, but if I click out of the card and click back in the previously deleted attachment or checklist is back. They won't ever permanently delete. I have tried this over and over again for years and they always come back. The only way I have found for me to do it is completely start over with a new card. 

1 answer

1 vote
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 5, 2024

Hi Matt,

Thanks for reaching out!

Hmm, that definitely sounds strange. We haven't been able to replicate the issue.

We'll need to investigate further, so I've gone ahead and created a support ticket on your behalf. Please keep an eye out for an email! You can also access the support ticket at https://support.atlassian.com/requests/TRELLO-199657/.

All the best,

Lara
The Trello Team

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