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Can not sync status in Jira and list in Trello Edited

Hi everyone, 

I just gotted Unito to syncronize all the card in trello to issues in jira. 

I did the configurations, and the first times works perfectly but when the card enters in jira as an issue and i modify the responsable and the issue type, then is like I loose the sync in trello. 

Also, the status in jira is modify automatically by the informer, to "done", if I syck manually, but the informer does not change the status. 

 

Do you know why i am having all these problems? 

 

Thanks! 

1 answer

0 votes
Vini Atlassian Team Oct 19, 2020

Hi Romina!

That sounds like a good question to as Unito's support team, and I'm not sure if they monitor this community, so it might be best to reach out to them directly: support@unito.io

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