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Can not add a member to the card unless they are workplace members?

Erica Tevyaw
Contributor
June 14, 2024

I use to be able to add people to boards without adding to the workspace, has this feature changed?  I am not able to add someone to a board that is NOT on our workspace.

2 answers

1 vote
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 17, 2024

I'm wondering if perhaps this is related to the collaborator limit. Free Workspaces are limited to 10 collaborators, which include both Workspace members and guests. If that Workspace is free and already has 10 collaborators, then you won't be able to add someone who isn't already a member or an existing guest unless you either upgrade the Workspace or remove someone else.


We have some more information on this limit here: https://support.atlassian.com/trello/docs/workspace-user-limit/

0 votes
Nicolas Grossi
Banned
June 14, 2024

@Erica Tevyaw Please take a look at this documentation that describes how it works: https://support.atlassian.com/trello/docs/adding-people-to-a-board/

 

HTH

Nicolas

Erica Tevyaw
Contributor
June 17, 2024

I have been using trello for 8 years now daily. Its not letting me add anyone to the board. Permissions are set accurately and cant invite as guest. Says I need to add to workspace. 

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