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Can anyone help me get access to my Trello workplace? It all disappeared today.

Carter W_ Moore _he_him_
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 26, 2024

Trello is acting like I am a stranger trying to access my workplace. I did the necessary things (I think) to "request" access from me, and it says it will send me an email, but it's been an hour without any emails. This is happening to a co-worker as well. Anyone have a suggestion of how to get my data back? 

 

2 answers

2 votes
Dave Rosenlund _Trundl_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 26, 2024

This is not something the Community can help you with, @Carter W_ Moore _he_him_ . We are (mostly) customers like you.

For this, you will need to contact Atlassian support. 

Trello support

Best, 

-dave

 

 

 

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 30, 2024

Hi Carter,

Thanks for reaching out!

It sounds like you logged into Trello using a different email address than you normally did. Is it possible you've used Trello using a different email address, or, that your email address at your organisation has changed?

All the best,

Lara
The Trello Team

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