Can I go from a paid account back to a free account?

[Sheena Cameron]

I currently have a paid  account but now would like to switch back to a free account - am I able to do this? Will I lose all my boards if I do this?

[Peter Van de Voorde]

Hi @Sheena Cameron ,

Welcome to the community! According to the documentation you won't loose boards, but some of them will be closed.

What happens to our Workspace after we downgrade?

When a Workspace downgrades from Premium or Standard, it retains its Premium or Standard features and unlimited boards until the end of its prepaid service period. At the end of its prepaid service period, depending on which plan you've selected it'll become a Standard or free Trello Workspace.

If you decided to downgrade to the free plan, you'll be limited to 10 collaborators in a Workspace and will see a list of the 10 most active Workspace boards that will remain open (any other boards will be closed but not deleted). Extra boards can be closed prior to downgrading or moved to a different Workspace