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Can I add customer fields in an email notification

I am using this rule: Whenever label X is added and Account manager is Y I am sending an email to YYYemail address. 

With title {cardname} and message {carddescription}

That card has a bunch of custom fields. 

Is it possible to add the custom fields to the body of the email? 

Thank you,


1 answer

1 accepted

1 vote
Answer accepted
Hannah Morgan Community Leader Jan 24, 2022

Hey @Cowan Dyanmics welcome to the community! Yes, you can definitely use custom field variables! Take a look here:

Is trello required for this? I do not use trello, but am struggling with some of my custom fields not populating the value in an outgoing email.

Hannah Morgan Community Leader Feb 07, 2022

Hi @Joshua Keele ! This question was posted in the Trello section of the Atlassian community, so is just relevant for Trello users. Are you using Jira? I don't know a huge amount about Jira variables in automation but did find this help doc here.

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