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Can 2 Trello accounts be under a single Atlassian ID?

Keith Steger June 19, 2020

I have a personal Trello account. I haven't been forced into an Atlassian login ID yet.

 

I have another work Trello account that has been forced into an Atlassian login ID.

 

Can those 2 Trello accounts be combined under one Atlassian account or must it be a 1:1 relationship?

2 answers

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Soumyadeep Mandal
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June 20, 2020

Hi @Keith Steger ,

Welcome to the community!

Merging and splitting multiple Trello accounts

We don't have a way to merge two different Trello accounts. However, we do have a workaround:

  1. Log into the account you do not wish to use anymore. 
  2. On each board, invite your other user (the one you intend to keep using) and make that user an admin of that board. If you're not an admin of the board, simply invite the user to the board.
  3. For each team, invite the other user to the team.
  4. Log out of Trello or optionally delete the Trello account that you no longer wish to use.
  5. Log in as the user you wish you keep using, who should now have access to the first user's boards and teams.
  6. If you would like to use a different email address for your account, you may change the email address on your account.

Splitting an Account

If you're interested in splitting an account into two separate Trello accounts (for instance, splitting one account into work and personal accounts), you'll want to do the opposite:

  1. If the email you'd like to use for your second account is part of your first account, remove the email from your credentials by changing it to a different email.
  2. Log out of Trello and create a new Trello account.
  3. Log into your first account and invite the other user to each board you'd like on that account, making the user an admin of any boards you're an admin of.
  4. Invite the other user to any teams you'd like it to be a part of.
  5. Remove your account from all the boards and teams you've added your second account to.
Keith Steger June 22, 2020

Thanks for the very detailed answer.

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Stephen Wright _Elabor8_
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June 19, 2020

Hi @Keith Steger

It's one account per email address.

So if you have two instances of Trello under one email address, those two can be under the same Atlassian account.

If you have two separate email addresses on the accounts though, it'll be classed as two Atlassian accounts / instances.

Ste

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