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Butler rule only works on certain boards

I have a few rules that are enabled across several boards. The rules work perfectly on one board, but not the others. Any ideas?

2 answers

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Hannah Morgan Community Leader Jul 31, 2022

@kate are you able to make sure that the creator of the command is also a member of all boards? It could be that the automation is being blocked due to insufficient privileges - i.e. the user cannot execute the commands due to not having access to the board. The command logs should show you an error if that's the case. 

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Alex Waite Atlassian Team Jul 24, 2022

Hey @kate - we're going to need a lot more info to assist here. What is the automation that isn't working? What is it doing on each board? 

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