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Butler rule only works on certain boards

kate
kate July 22, 2022

I have a few rules that are enabled across several boards. The rules work perfectly on one board, but not the others. Any ideas?

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Hannah Humbert - Simpla Workflows
Hannah Humbert - Simpla Workflows
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July 31, 2022

@kate are you able to make sure that the creator of the command is also a member of all boards? It could be that the automation is being blocked due to insufficient privileges - i.e. the user cannot execute the commands due to not having access to the board. The command logs should show you an error if that's the case. 

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Alex Waite
Alex Waite
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 24, 2022

Hey @kate - we're going to need a lot more info to assist here. What is the automation that isn't working? What is it doing on each board? 

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