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Butler could not run rule


I created a rule to have the butler archive cards from a list if they were inactive for 30 days:


(Please forgive the excessively long List name - my team is still learning how we all use Trello together, so there are some reminders in the title).

I received this email, but no further explanation as to why the rule didn't run:

"Here’s what you missed…

         Butler could not run your rule every monday, archive all the cards more than 30 days in list "Arrived - if it is large (tracked) equipment, please drag to site. This list auto-archives after 3 weeks""

Any suggestions? Thanks!

1 answer

0 votes
Hannah Morgan Community Leader Oct 12, 2021

Hi Kristen! Try having a look in the usage logs. You might see a more descriptive error message there. It could just be that there were no cards older than 30 days to archive on that particular Monday.

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