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Butler could not run rule

Kristen Sampson October 12, 2021

Hi,

I created a rule to have the butler archive cards from a list if they were inactive for 30 days:

Capture1.PNG

(Please forgive the excessively long List name - my team is still learning how we all use Trello together, so there are some reminders in the title).

I received this email, but no further explanation as to why the rule didn't run:

"Here’s what you missed…

         Butler could not run your rule every monday, archive all the cards more than 30 days in list "Arrived - if it is large (tracked) equipment, please drag to site. This list auto-archives after 3 weeks""

Any suggestions? Thanks!

1 answer

0 votes
Hannah Humbert - Simpla Workflows
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 12, 2021

Hi Kristen! Try having a look in the usage logs. You might see a more descriptive error message there. It could just be that there were no cards older than 30 days to archive on that particular Monday.

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