Butler command will not work

[Vilma_Ortiz]

Hi, can someone tell me why this command in Butler is not working?

[Esme Crutchley · Accepted solution]

Hi @Vilma_Ortiz 

The new version of Butler (not the bot) doesn't recognise list numbers, it only recognises list names. So, unless your list names are #1 and #2, this command won't run. 

If you change to the list names this command should run.

Please come back to us if it doesn't!

Esme :)

[Vilma_Ortiz]

Thanks Esme. You are right as that is exactly what is happening.

Where was that stated in the documentation? 

[Esme Crutchley]

You are most welcome Vilma!

I don't think it's stated anywhere in the literature, it's not something that the Butler PowerUp has ever offered, it was only something that ButlerBot did. I only know about it because it was asked before in the Community!

I'm glad it's sorted :)

[Iain Dooley]

@Vilma_Ortiz have you looked at the command log to see if it's executing and if there are any errors?

https://help.trello.com/article/1150-opening-the-butler-usage-log

[Vilma_Ortiz]

Hi Iain, thanks for answering

Yes. It just says that the command finished running, but no errors. If I do the command with the specific list names, it works. It does not work with the list position numbers