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Butler command will not work

Hi, can someone tell me why this command in Butler is not working?

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2 answers

1 accepted

0 votes
Answer accepted
Esme Crutchley Community Leader Mar 18, 2020

Hi @Vilma_Ortiz 

The new version of Butler (not the bot) doesn't recognise list numbers, it only recognises list names. So, unless your list names are #1 and #2, this command won't run. 

If you change to the list names this command should run.

Please come back to us if it doesn't!

Esme :)

Thanks Esme. You are right as that is exactly what is happening.

 

Where was that stated in the documentation? 

Esme Crutchley Community Leader Mar 18, 2020

You are most welcome Vilma!

I don't think it's stated anywhere in the literature, it's not something that the Butler PowerUp has ever offered, it was only something that ButlerBot did. I only know about it because it was asked before in the Community!

I'm glad it's sorted :)

0 votes
Iain Dooley Community Leader Mar 17, 2020

@Vilma_Ortiz have you looked at the command log to see if it's executing and if there are any errors?

https://help.trello.com/article/1150-opening-the-butler-usage-log

Hi Iain, thanks for answering

 

Yes. It just says that the command finished running, but no errors. If I do the command with the specific list names, it works. It does not work with the list position numbers

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