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Butler Rule: I'm having an issues with an automated Butler comment.

I have the free account for now if that matters. 

I have a rule that states:

  • when a card is added to list "Done" by anyone;
  • move the card to the top of the list
  • remove all the labels from the card
  • add the green label to the card
  • mark the due date as complete
  • check all the items in all the checklists on the card
  • and post comment "@board Complete"

My issue is that no matter who moves the card to the "Done" list, the comment always comes from my account and not from the user that moved the card.

Does anyone know how to fix this? 

1 answer

1 accepted

1 vote
Answer accepted
Iain Dooley Community Leader Apr 09, 2019

@Nathan Maus you can't have the comment come from someone other than the user that set up Butler. What you could do is create a Trello account to hold the Butler account, set up the power up using that account and then post something like "@board completed by {username}" so that the comment would come from somoneone other than yourself that everyone would recognise as being the Butler User, and they would then be able to see who had dragged the card to the list as well.

Katrin Anger Community Leader Apr 10, 2019

@Nathan Maus @Iain Dooley 

Totally agree with Iain.

Alright thanks! I'll set that up. I knew there had to be a way to do that.

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