Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Boards Missing

Edited

Something’s gone amiss with my trello account as i was requested to do a merge on Friday, after i clicked the email invite and signed in with SSO, all my old boards are missing. My IT team has said that i should request you to disassociate my ‘old’ account with our Enterprise due to your email address changing. 

My old account address was (removed) , and my new account address is (removed).


Essentially, I just need my boards back. 

1 answer

0 votes
Laura Holton Community Leader Jan 10, 2022

Hi @Caitlin Mulkerin 👋

Welcome to the Community! It's worth taking a look at Trello's article on 'Merging and splitting multiple Trello accounts'. Apart from this, I would look to get in touch with Trello Support directly as they will be the only ones able to do what your requesting. 

You can raise a support ticket here, from the drop down make sure to select Account Issues >> https://trello.com/en-GB/contact

I hope this helps but if you have any other questions just ask away 😃

All the best,

Laura

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...

466 views 19 19
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you