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Big Picture Kept loading and loading

matthewmah_esa
matthewmah_esa I'm New Here Oct 11, 2020

Hi!

I have an issue with using Big Picture. When I click the Big Picture icon, it just kept loading and nothing is showing. 

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Stephen Addis
Stephen Addis Oct 12, 2020

Unload the board, and re-apply power up.  From my experience, it retains all data as I do same when I need to swtich power ups so as to stay within my board limit.

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Anna-SoftwarePlant
Anna-SoftwarePlant Oct 23, 2020

Hello @matthewmah_esa

Please let me know if suggested by @Stephen Addis solution resolved your issue. 

If the action doesn't bring the expected results, please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-336310 in your request title. We will investigate your case individually.  

Best regards,
Anna

SoftwarePlant Support

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