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Atlassian account verification email not received

Natalia June 28, 2022

Hi all, I am currently trying to change my email address associated with Trello and Atlassian account to a new one and I do not receive a verification email to my new adress. Its not in the junk as well. Could you please assist? Maybe it got blacklisted somehow.

1 answer

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Meghashrita Kashyap
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2022

Hi Natalie,

Unfortunately here in the community, I cant view your email to see if it's blocked. Would you be able to raise a ticket with us via the link below so that we can look into it.

https://support.atlassian.com/contact/#/

The Trello Team.

Natalia July 1, 2022

Sure! Just did that. My ticket number is CA-1873606

I would really appreciate your help!

Meghashrita Kashyap
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2022

@Natalia Thank you we will look into it and respond to your ticket.

The Trello Team.

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