All my boards are gone, years of work! Please help!!

Sanja Vukovic July 24, 2024

I didn't log on to my android Trello app for some time. Now it said that it transitioned to attalasian account although I believe I already transitioned? As if new account is created since it is completely empty! How can I reach my old account??? I had so many things there

I am desperate 

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 25, 2024

Hello, Sanja!

Could you please confirm whether you accidentally created a new account? To verify, could you try logging in again after logging off? Additionally, do you have a board URL that you could share so I can search the system to determine which account it belongs to?

Kind regards,
Alisson
Trello Team

1 vote
ladybird
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July 27, 2024

You are right, I accidentally created another account! I searched my mailboxes and found my account. This accident proved how valuable Trello is.

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