All Slack alerts from Trello appear with my name/avatar - how do I fix this?

[James Burns]

Hi folks. I've set up the Slack powerup in Trello. It's working (sending what we need it to send), but every single alert appears with my avatar and username (since I set it up). But I want the alerts to appear as though they come from Trello itself. It leads to a lot of confusing, because it looks like I'm personally posting a lot when I'm not.

Any tips on how to fix this?

[Lara]

Hi James,

Thanks for reaching out!

Hmm, would you mind going to a Slack channel and typing in /trello reset, and re-authorize your account?

Then, go to the Trello board and set up the alert again.

Let me know if that changes anything!

Lara
The Trello Team