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All Slack alerts from Trello appear with my name/avatar - how do I fix this?

Hi folks. I've set up the Slack powerup in Trello. It's working (sending what we need it to send), but every single alert appears with my avatar and username (since I set it up). But I want the alerts to appear as though they come from Trello itself. It leads to a lot of confusing, because it looks like I'm personally posting a lot when I'm not.

Any tips on how to fix this?

1 answer

0 votes
Lara Atlassian Team Aug 12, 2021

Hi James,

Thanks for reaching out!

Hmm, would you mind going to a Slack channel and typing in /trello reset, and re-authorize your account?

Then, go to the Trello board and set up the alert again.

Let me know if that changes anything!

Lara
The Trello Team

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