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Dear all,

 

I set all tasks in Trello board with Due Date and Set Reminder, but i don't receive any mail about this tasks.

 

I use free version, is possible I receive this alerts on free version?

 

Thanks.

1 answer

0 votes
Tasha H Atlassian Team Jul 08, 2020

Hi Vinicius,

 

You totally can receive alerts on the free version! There can be a couple of reasons for why you're not receiving alerts/notifications, but this feature is available to users of all of our plans.


To get you would suggest checking out our quick troubleshooting guides here: receiving Trello notifications and notifications aren't working.

 

If you're still running into issues after checking out those guides, reach out to our support team directly by creating a ticket here and we'd be happy to help you out further: https://trello.com/en-US/contact

 

I hope this helps!

Tasha from Atlassian

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