You totally can receive alerts on the free version! There can be a couple of reasons for why you're not receiving alerts/notifications, but this feature is available to users of all of our plans.
If you're still running into issues after checking out those guides, reach out to our support team directly by creating a ticket here and we'd be happy to help you out further: https://trello.com/en-US/contact
I hope this helps!
Tasha from Atlassian
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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