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Dear all,


I set all tasks in Trello board with Due Date and Set Reminder, but i don't receive any mail about this tasks.


I use free version, is possible I receive this alerts on free version?



1 answer

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Tasha H Atlassian Team Jul 08, 2020

Hi Vinicius,


You totally can receive alerts on the free version! There can be a couple of reasons for why you're not receiving alerts/notifications, but this feature is available to users of all of our plans.

To get you would suggest checking out our quick troubleshooting guides here: receiving Trello notifications and notifications aren't working.


If you're still running into issues after checking out those guides, reach out to our support team directly by creating a ticket here and we'd be happy to help you out further:


I hope this helps!

Tasha from Atlassian

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