Agile Cards not printing?

Hey! I'm trying to print cards off a list on my board (as board cards) and Agile Cards keeps showing "Preparing Cards", but never actually completes preparation. Wondering if anyone else is having this issue this morning or if it's just me?

1 answer

0 vote
Matthew N Community Champion Dec 18, 2017

I'm able to print using Agile... try clearing your browser's cache and see if that will help.

Just cleared cache, restarted browser, and had a coworker try. Still no good. Also tried with both Chrome and Firefox. Our team is on Business Class, if that makes a difference?

Hi @Megan Reed & @Matthew N
Adrian from the Agile Cards for Trello team here. 
Apologies for not picking up this thread earlier, it would seem that the RSS notification in our HipChat slipped under my radar. 

The problem that you had incurred for Agile Cards not proceeding past the 'preparing cards' dialogue has since been fixed. 

As it turns out, we had little control of the fault as it was caused by a change in how Trello handled print requests from i-Frames. 
The Trello support team were super responsive and helpful in getting a fix live on their end yesterday.  5⭐️

p.s. We also have a dedicated Trello board for logging any issues and sharing feedback. 


Perfect! Thank you! It works again! :)

Suggest an answer

Log in or Join to answer
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,527 views 11 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot