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Account was deleted, how to recover it?

For unknown reason, my Trello account was deactivated. When I tried to login a few weeks back, it shows me error like this:

Screen Shot 2021-10-28 at 9.17.41 PM.png

I did get an email a few weeks back when I tried to log in after only a couple of months. The email asked me to login and stop the deletion process. But I couldn't login therefore couldn't follow the instruction. Is there anyway to recover a deactivated account associated with my Gmail account?

 

Thanks!

1 answer

1 vote
Clark Everson Community Leader Oct 31, 2021

Hi Li,

Welcome to community!

For this you would definitely need to reach out to support:

https://trello.com/en-US/contact#/

Hope this helps!

Best,

ClarkScreen Shot 2021-10-31 at 7.53.20 PM.png

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