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Access to boards after company license not renewed

ABC Assist
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April 1, 2024

If a company doesn't renew their organizational license, where does the information from the boards go?
Will users with access permission to the board from outside organizations still be able to view and edit?  Or does the board get deleted?

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Stephen Wright _Elabor8_
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April 1, 2024

Hi @ABC Assist 

Do you mean when downgrading from a paid plan?

Your Trello Workspace would be moved to a "free" plan in this instance. There are some limits with free plans...

  • You'll be limited to 10 collaborators - this includes members, guests, and pending invitations
  • You'll also be limited to 10 boards. The 10 most active will remain open, all other boards will be closed (but not deleted)
  • Features from your paid plan will no longer be available. You might also find that custom fields are no longer visible, as these are not available in Free plans

See more information on this help page: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Ste

CARINE CASARIN
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April 2, 2024

@Stephen Wright _Elabor8_ If I understood correctly, if we have less than 10 workspace members and X number of single-board guests, we'll still be under the free plan. Could you please confirm?

Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 2, 2024

Hi @CARINE CASARIN 

You can only have 10 collaborators in total in a Free plan from April 8th.

This includes all workspace members, guests, and pending invitations. So if you have 10 workspace members, you won't have any space for guests.

Ste

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