Access to Existing Trello Boards Using New Account

[Andrew Chanthaphone]

We have three users who are using an email that needs to from our organization. They are contractors who used their company emails to gain access. 

I have asked them to create new accounts using our company email. How those users gain access back to their Trello boards using the new account with our company emails?

[Ste Wright]

Hi @Andrew Chanthaphone 

Just to confirm...

• You have 3 users, using an external email, to access your Trello
• You're asking them to create new Atlassian accounts, using a new email address each from your company
• You're then going to grant those new accounts access to Trello

...is this correct?

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If yes, once they have Trello access they should be able to access their boards, and/or you would need to re-add them to them, if they're private.

It wouldn't transfer their work across though - so they'd need to either just use the old cards (until they're completed), or recreate them under their new account

Ste