A Workspace member cannot see any Boards.

[Gareth Preston]

A member of our Workspace cannot see any board. Their phone app still works and they can log in to the Workspace, but when they click on the board, all they see is white:

I have tried removing them and re-inviting them but that makes no difference. This issue only effects this one member. I tried creating another sample board as a test but they could not see that one either.

Any advice would be appreciated. Many thanks.

[Theodoro Reato · Accepted solution]

Hi there,

Theo from the Trello team.

I will need their email and the board's link to check. I'm opening a ticket you will receive my email. 

Happy to help you.

[Gareth Preston]

Many thanks for responding.