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  • Здравствуйте! Подскажите почему оплата за премиум подписку не 12 долларов, а 25 долларов?

Здравствуйте! Подскажите почему оплата за премиум подписку не 12 долларов, а 25 долларов?

Abylkhair Adilov
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June 9, 2024

Как сделать так чтобы оплата за подписку была 12 долларов ежемесячно

2 answers

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2024

Hi @Abylkhair Adilov - welcome to the Community!

You have to pay for each billable user in your Premium Workspace. Billable users are Workspace members and multi-board guests. 

You are currently on a Standard subscription, and your Standard Workspace has one Workspace member/admin (yourself) and one multi-board guest. Therefore, you have to pay for two billable users. 

If you only want to pay for one user, yourself, you will have to change your multi-board guest into a single-board guest. You can learn how to do this at https://support.atlassian.com/trello/docs/multi-board-guests/#Converting-multi-board-guests-to-single-board-guests

Please note that the system will not offer you a refund for removing a billable user but your billable user count will reduce at your next renewal. 

0 votes
Kseniia Trushnikova
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 12, 2024

@Abylkhair Adilov, здравствуйте. По вопросу стоимости подписки лучше обратиться в поддержку Trello напрямую, они смогут ответить точно. На самом сайте Trello указана стоимость в 12,50$ ежемесячно для плана Premium.

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