Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I sign up for training with my Atlassian ID

Deleted user Apr 09, 2019

I have 2 separate JIRA licenses under different email addresses but could use neither of them to sign up for training. Instead I had to create a new Atlassian ID to even be able to sign in to "Training" in order to sign up for training.

I thought "Atlassian ID" meant the Atlassian ID used when purchasing a JIRA license.

Can someone please explain this?

Thank You.

1 answer

1 accepted

0 votes
Answer accepted
AyBee Atlassian Team Apr 15, 2019

Hi Jim, Thanks for letting us know the trouble you've had. Yes, your AtlassianID should also work for signing up for training at  I'll take a look at this for you.  Sometimes we've found that when there are multiple email addresses associated to an AtlassianID, we have to merge them into a single Training account. I'll check now, but if you don't mind, please email to give us the email preference you'd like to use in our Training Portal. Thanks so much! Cheers ~ Amanda

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Training & Certification

Managing Permissions in Jira for Cloud [Atlassian University Live webinar]

As part of an ongoing series, Atlassian University offered this free webinar to strengthen your Atlassian product skills and learn directly from Atlassian experts. Permissions are a vi...

672 views 13 13
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you