Why can't I sign up for training with my Atlassian ID

[Deleted user]

I have 2 separate JIRA licenses under different email addresses but could use neither of them to sign up for training. Instead I had to create a new Atlassian ID to even be able to sign in to "Training" in order to sign up for training.

I thought "Atlassian ID" meant the Atlassian ID used when purchasing a JIRA license.

Can someone please explain this?

Thank You.

[AyBee · Accepted solution]

Hi Jim, Thanks for letting us know the trouble you've had. Yes, your AtlassianID should also work for signing up for training at training.atlassian.com  I'll take a look at this for you.  Sometimes we've found that when there are multiple email addresses associated to an AtlassianID, we have to merge them into a single Training account. I'll check now, but if you don't mind, please email training@atlassian.com to give us the email preference you'd like to use in our Training Portal. Thanks so much! Cheers ~ Amanda