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Log Entry for Change in the name of Status in a Workflow

Vignesh Kumar July 12, 2018

Hi All,

      We had an interesting issue today. One of the admins had changed the Status in a workflow from 'Open' to 'Draft' (instead of creating a new one called 'Draft'). It has affected all projects across JIRA which use the status 'OPEN'. We reverted the changed and the issue got resolved. But strangely we could not find any log entry either in JIRA Audit Log or in atlassian-jira.log for the original change. When we reverted the change, we got this entry in atlassian-jira.log 

2018-07-12 11:48:00,802 http-nio-8081-exec-448 INFO vignesh 708x7730719x2 1dw5dl 10.14.71.32,10.123.89.43,0:0:0:0:0:0:0:1 /secure/admin/workflows/PublishDraftWorkflow.jspa [c.a.jira.workflow.OSWorkflowManager] User 'vignesh(vignesh)' updated workflow 'Workflow_Name' at 'Thu Jul 12 11:48:00 EDT 2018'

Any idea where we can find the log entry when someone changes the name of status like 'OPEN' in a workflow? Is it captured in any other file?

Thanks,

Vignesh.

 

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Thad West July 12, 2018

The audit log in Jira is not comprehensive (unfortunately).  This is the issue related to your question, it is closed as duplicate, you just have to follow the linked issues: https://jira.atlassian.com/browse/JRASERVER-41654

You can plug some of the holes with this add-on: https://marketplace.atlassian.com/apps/43203/auditor-for-jira?hosting=server&tab=overview

It's frustrating that everything isn't logged, yet another reason to lock down Jira Admin permissions!

Vignesh Kumar July 12, 2018

@Thad West Thanks for your response. I think its an important feature from an audit point of view to at least know who made the change.

Thad West July 12, 2018

I totally agree!

Majken Connor July 12, 2018

Something similar happened to me. I was able to pin down the "culprit" by looking at the dates the workflows were last edited, found the recent one where the new name made sense and looked at the name of the person it was last edited by. Not a solution of course, but it worked.

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