We want to setup a help desk - we were using the Bug Tracker template, but I thought I'd see if there were better products. I found by googling, that there is a 'Service Desk' product Jira has - when I setup projects, though, I get options for Scrum, Kanban, etc - including Bug Tracker, which is out of these the most appropriate and related, but we'd like a more general help desk for support, not just bugs and features.
I'm wondering how or if I can add the Service Desk using my current account - or if that is a different Jira product (seems associated with something called Jira Cloud?) Thanks
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
...their time to upgrade. We will also email and alert all their end users about the upcoming move and give them everything they need. We will migrate all their Hipchat teammates, rooms, chats, message...
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