I can't find a user or add him to a team in the "people" section

Alexandra Grasland March 25, 2019

I can see the user in the administration panel, he is like any other user.

I can't mention him with @, the search engine won't find him.

I cannot add him in any team, or find him

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 22, 2021

Hi @Alexandra Grasland 

Are you searching him by name, or by email address?
Has he ever logged in?
Did you try copying his first name, and then paste it after the @ to see if Jira finds him?

TAGS
AUG Leaders

Atlassian Community Events