A user, that previously showed in Team Calendars is no longer showing

A user that has entries in the team calendar is no longer being found. @user works, his profile page is OK. This behaviour started after the user was away for 5 weeks and returned and started using Confluence again.

2 answers

1 accepted

0 votes
Accepted answer

With the help of the Atlassian support team, after testing with a newly created temp account and the user was found in Team Calendars, a test was carried out on a computer that had neer logged onto the Confluence wiki instance before using the problem account, success again. Clearing the temporary internet files and various caches in all the browsers resolved the problem for all users that had the issue.

I suggest you to raise a ticket at support.atlassian.com providing us the username and some more details about the misbehave you are facing, so we can take a further look on it.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Nov 27, 2018 in Teamwork

Could design thinking be the cure for organizational sclerosis?

Most companies that have been around for a while are poorly adapted for the knowledge economy, and even less so for today's "creative economy", where your ability to add value is limited only by your...

105 views 2 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you