Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

[solved] Remove summary from Slack Notification


With the next-gen project, there is a neat control panel for slack notifications.

It works pretty well, but depending on the notifications, it can look pretty messy with the summary included. 


Is it possible to remove this, and only have title and the statuses?

1 answer

1 accepted

0 votes
Answer accepted

Hi @Christian Skjetne ,

At this current point in time, it's not possible to customize the Jira notifications on Slack, what we have is two options of notification style: compact or clean. In there you configure whether or not you can see a part of the description of the ticket. These options are available in the settings of Slack integration.


However, we have a feature request open in our system to implement this feature. You can check more details about it at the following link:

We encourage you to vote for this request and add yourself as watcher so that you will be notified in case of any progress. This feature will be addressed according to the Implementation of New Features Policy.


I hope this helps.



HI Dario,


Thank you for you response. Unfortunately you can not select between compact or clean in the next-gen gen projects.

Dario B Atlassian Team Jul 03, 2019

Hi @Christian Skjetne ,

Actually you can, since these are the settings of the Slack integrations and not the project setting.

In order to do so:

  1. In Slack, go to the room configured to receive updates from a Jira Next-Gen project and write: /jira
  2. The Jira bot will print the below message:Slack_-_LotoProno.png
  3. Click on "Manage Subscription" and you will then been brought to the page in which you can configure  the notification style.


Can you kindly test this and confirm you are able to configure the notification style?



Good morning @Dario B


This worked perfectly! Thank you so much for your help :) 

Like Dario B likes this
Dario B Atlassian Team Jul 05, 2019

You are very welcome Christian and I am happy to know this helped :) 

Have a nice weekend! 


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,426 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you