Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Were any recent changes introduced which changed Board in next-gen projects?

We had the next-gen project jira board working until early this week and for some reason are unable to see anything on Jira Board for next-gen projects? Was something new introduced or is there a new setting now?

1 answer

0 votes

Hi Prasida,

Welcome to Atlassian Community!
Just for us to better understand and help you with this issue, can you please let us know if you are using a Kanban or Scrum project?
How is the board appearing from you? If possible, send us a screenshot.
Nothing has changed for boards lately, so we need to know more details about what is happening for us to be able to find a fix.


We are using Scrum and attached is a screenshot of how it look broken right now. Screen Shot 2019-05-14 at 12.21.05 PM.pngScreen Shot 2019-05-14 at 12.21.43 PM.png

I also see others complaining about the same issue in other related threads in this community. 

Can you please check the backlog to see if the sprint was started?
If you change the "Group by" is there any difference?

Yes the sprint has started and changing "Group BY" doesn't make any difference. Haven't you guys been able to reproduce this at your end? Or is this just an issue affecting a subset of your users?

Thank you for the information.
For the next steps would be interesting if we could check your board and logs to see what is causing the issue.
With that said, I've created a ticket with our support, so they can check and share with you, since here in community we won't post any personal or private information.
You will receive a confirmation email and soon someone will contact you.
Once it's resolved, feel free to share the resolution here to help other people that may face the issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,476 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you