Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Team member cannot view JIRA board but is project member (next-gen)

One of my team members is a project administrator in our next-gen JIRA project. He is able to create issue/view issues. He is unable to see our JIRA board and backlog.

 

Has anyone else run into this issue. really not sure why it's happening as all other team members are able to view this and even have just 'member' level permissions. PLEASE HELP as this is a blocker for us!!

 

Thanks,

Michelle

1 answer

0 votes
Scott Theus
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Aug 23, 2019

Hi @Michelle Pliskin 

Check the filter that the board is pulling from. It was likely created by someone else and not shared with that user or project.

-Scott

Thanks, Scott!

We actually discovered at the platform-level this user did not have permission to view any JIRA board (called a 'JIRA Software' permission). We troubleshot this by seeing if he could view other boards in other projects, he could not.

We got his permissions granted at the highest level and he is now able to see boards!

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events