Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Slow performance overall

Deleted user Jul 05, 2019

We're consistently experiencing performance issues.

For example, opening Backlog in a new tab just took 18 seconds for everything to load.

Selecting a backlog item takes a few seconds. I expect instantaneous.

Load times are inconsistent. Sometimes they're faster. Sometimes they're slower.

This is reproducible by multiple people on different machines and browsers.

We have all features turned on. We have one app - Slack integration.

Is there anything we can do to improve performance?

Or will Atlassian need to look into this?

Edit: After making this question, I created a support issue.

1 answer

0 votes
Daniel Eads Atlassian Team Jul 08, 2019

Hey Jared, welcome to the Community!

Your expectations are right - that's a lot longer than boards typically load. You've also done the right thing in opening a support request here. I can see that we've got a Support Engineer reproducing the issue you're seeing on that particular board and investigating the cause. Thanks for letting us know about this board and working with Support on it!


Hi, I have the same issue during my trial period. But the same problem....

Hi, I've also been experiencing same issues with my next gen board. 

@Daniel Eads Is anything being done about how slow next gen is?  Is it jira in general.. is classic also slow??

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,394 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you