Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Deleted user
0 / 0 points
Next:
badges earned
Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.
Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Sign up for free Log in
Atlassian Community Hero Image Collage

Next-gen projects: project experience in Jira Software Cloud

Jennie Sheridan
Jennie Sheridan Oct 01, 2018

I get this error message when looking at the Manage Add-Ons and Find New Add-Ons

A long-running task has been initiated by another user. To avoid conflicts, you will not be able to update add-ons until this task has completed.

It notes the task was started 9/5/2018. How do I clear this issue for JIRA Cloud?

Answer
Watch
Like Be the first to like this
230 views

1 answer

0 votes
Jack
Jack Community Leader Oct 01, 2018

@Jennie Sheridan, I would recommend you reach out to Atlassian Support for this issue. If you were on server I would say we should look at the logs but w/ Cloud you cannot to that. I would be interested if you see this continually and on other browsers.

View More Comments
Jennie Sheridan
Jennie Sheridan Oct 03, 2018

The issue did present on Chrome, Edge, and Firefox all the same. You are right @Jack,it is purely an Support issue for Cloud. They are getting an engineer to see to the issue. Thanks for the guidance!

Like
Reply

Suggest an answer

Log in or Sign up to answer
Atlassian logo
Team-managed projects
TAGS
Community showcase
Zoryana Bohutska _SaaSJet_
Zoryana Bohutska _SaaSJet_
Published in Team-managed projects

4 steps to get actual statuses on the Jira board.

Jira   is a powerful tool   that helps teams to plan, manage, and report on their work.   We love using Jira, especially for its ability to track issue progress. But how to monitor the...

1,157 views 10 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you