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JIRA "next gen" board user picker issue

Robin Sarfati
Robin Sarfati Oct 24, 2018

I can not use the next gen board, everytime I try to create an issue I receive the following message: 

 

Something's gone wrong

Product Owner: User 'admin' is not valid for this user picker

 

It seems It want to add a labeled role I have in another project rather than my actual user name. 

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Angélica Luz
Angélica Luz Atlassian Team Oct 26, 2018

Hi Robin,

Can you please go to the custom fields and check if the field "Product owner" has a default value?
If so, please remove this value and try to open a ticket again.

Regards,
Angélica

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Robin Sarfati
Robin Sarfati Oct 29, 2018 • edited

I am sorry but I don't see custom fields in next gen project settings

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Angélica Luz
Angélica Luz Atlassian Team Oct 31, 2018

Hi Robin,

Sorry, I should have specified.
The custom fields are located on Jira Settings > Issues > Custom fields.
There you can check if the custom field has a default value by clicking on ... > Configure > Default value.

Regards,
Angélica

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Ben
Ben Dec 20, 2018

This sounds exactly the an issue I'm having!

We have no custom fields in the project in question, but the field at the front of our error did exist in a project we deleted recently.

@Robin Sarfati did you ever resolve the issue?

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