I am struggling to find the "risk" issue type when using the next gen project

[Kim]

can someone help me to configure the "risk" issue type with next gen software projects

[Craig Schwarze · Accepted solution]

Hi Kim,

Is the risk form something custom created by your admins, or is it from a product you bought on the marketplace?

kind regards,

Craig
Risk Register by ProjectBalm

[Kim]

I am the admin, i am using the risk register cloud purchased through Atlassian

[Craig Schwarze]

Hi Kim,

Which risk app? Is it Risk Register by ProjectBalm? If so, please submit a support request using the below link and we will get someone to look at it as soon as possible.

https://projectbalm.atlassian.net/servicedesk/customer/portal/1

[Kevin Bui]

Hi @Kim ,

In next-gen Jira Software, the default issue types are Story, Task, Bug and Epic. To configure a Risk issue type, you'll need to add a new issue type:

1. Navigate to your next-gen project.
2. Select Project settings.
3. Select Issue types.
4. Select Add issue type.

Hope that helps!

[Kim]

repeatedly tried this but the risk option is not showing. I see it in the classic version and some pre-existing next gen projects but not new ones that i create today.

[Eoin]

@kim you can't share any configuration (yet) with next-gen projects - so if you already have a risk issue type configured from before then this cannot be used in next-gen. You need to create a new issue type in each next-gen project and rename it to "Risk" (or whatever you want).

Creating issue types in next-gen takes a fraction of the time compared with classic.

Let us know if this isn't the case and you are still having an issue.

[Kim]

This is consistent with the help provided by @Craig Schwarze which while not being as simple as would be desired, at least offers a path forward.

thanks for the follow up 

[David Pinn]

The Risk Register add-on lets you specify the risk issue type on a per-project basis. Look for the 'Risk Register' tab in your project settings.

David Pinn
ProjectBalm (vendor of Risk Register)

[Veera]

@Kim ,

If you are an admin in the project, you can create your own issue type in the project.

You may refer the below document for better understanding.

https://confluence.atlassian.com/jirasoftwarecloud/set-up-issue-types-in-next-gen-projects-949233753.html

[Kim]

I am the admin, but when i create a new project in the next-gen format, the "risk" issue type is not available in the options list