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Hi Kim,
Is the risk form something custom created by your admins, or is it from a product you bought on the marketplace?
kind regards,
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Hi Kim,
Which risk app? Is it Risk Register by ProjectBalm? If so, please submit a support request using the below link and we will get someone to look at it as soon as possible.
https://projectbalm.atlassian.net/servicedesk/customer/portal/1
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Hi @Kim ,
In next-gen Jira Software, the default issue types are Story, Task, Bug and Epic. To configure a Risk issue type, you'll need to add a new issue type:
Hope that helps!
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repeatedly tried this but the risk option is not showing. I see it in the classic version and some pre-existing next gen projects but not new ones that i create today.
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@kim you can't share any configuration (yet) with next-gen projects - so if you already have a risk issue type configured from before then this cannot be used in next-gen. You need to create a new issue type in each next-gen project and rename it to "Risk" (or whatever you want).
Creating issue types in next-gen takes a fraction of the time compared with classic.
Let us know if this isn't the case and you are still having an issue.
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This is consistent with the help provided by @Craig Schwarze which while not being as simple as would be desired, at least offers a path forward.
thanks for the follow up
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The Risk Register add-on lets you specify the risk issue type on a per-project basis. Look for the 'Risk Register' tab in your project settings.
David Pinn
ProjectBalm (vendor of Risk Register)
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@Kim ,
If you are an admin in the project, you can create your own issue type in the project.
You may refer the below document for better understanding.
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I am the admin, but when i create a new project in the next-gen format, the "risk" issue type is not available in the options list
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