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How do I start next-gen project in Jira Cloud?

I can see documentation on how to start a next-get project, and it looks like it should be available in Jira Cloud:

But when I go into "Create new project", I don't see "Next-gen" option at all.

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Kevin Bui
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 14, 2020 • edited

Hi @eugene - Next-gen is a type of software project, and therefore should be available to anyone who has access to Jira Software Cloud. Could you confirm if your Jira has a Jira Software license?

If you do have access, you should be able to select Software when you go to create a project.


@Kevin Buithank you for your help!

I'm not completely sure where do I check for licenses in my Jira Cloud? I would assume license price is included in my monthly subscription billing?

When I go to create a project, I only see "Business" in the drop-down.

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Kevin Bui
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Jan 15, 2020 • edited

Hi @eugene - Since you're a site admin, you should be able to check the billing of your site to see if Jira Software is part of your subscription, like this:


If your site does have Jira Software, then perhaps the problem may be you have access to Jira Core, but not Jira Software. Keep in mind that the business templates (Jira Core) and the software templates (Jira Software) are two separate things.

Hope that helps!

Thanks @Kevin Bui ! This answered it!

Turned out I didn't have Jira Software subscription.

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Per Löfgren
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Jan 14, 2020

If you are admin then this can be changed in the global global permission schema.  There is a rule called "Create next-gen projects" there. 



Thanks Per for helping me out!


I have added the  "Create next-gen projects" permission to the groups I'm listed in (administrators and site-admins).  I still don't see the option for some reason. Tried logging on-off and clearing cache.

What is the screen that has the option? When I click on "Create project", this is what I see:

Screenshot from 2020-01-14 11-52-20.png

When I click on "Change template", there is also nothing that mention next-get projects:


Screenshot from 2020-01-14 11-52-27.png

It looks like the "next-gen" should be available as a drop-down item in "Create project" button. At least it looks like from looking at this documentation:


In my case, the "Create project" is a simple button and doesn't have drop-down options at all.

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