Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How can I use "Won't do" issue resolution?

I am using a Jira next-gen project. 

I would like to use the "Won't do" issue resolution as documented here:

I have looked all over and have no idea how to achieve this.

The end result should be moving the issue to Done column but marking it as "Won't do" so that it is clear the bug was not fixed/not relevant due to other refactoring rendering it irrelevant.

1 answer

0 votes

Hi @Alex Hunter 

Next gen projects doesn't support "Resolution" at present when you mark an issue as done.

Next gen projects have simple fixed workflow which can't be edited.

You should use Classic projects in your scenario.

@Deepanshu Natani  thank you.

1. Is there any way in a next gen project to move an issue to "done" column without marking it as "Done"?

2. Can a next-gen project be converted to Classic? if so, how?

@Alex Hunter 

#1 : This is not possible. As soon as you move an issue to "done" column, its status will be set to "done"

#2: details for migrating between next-gen and classic projects are available in the following link:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Team-managed projects

An update on team-managed projects customer feedback – November 2021

Hi! My name is Eoin and I'm a product manager working on Team-managed projects in Jira Software Cloud. We're continuously improving and updating Jira Software and feedback from our customers is ...

1,503 views 0 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you