Thanks for taking the time to read our issue..
We like to have some automation from Jira in combination with Tempo Timesheets:
We have 2 types of incidents;
Incident (External) - Billable
[Internal] Incident - Non Billable
When we have a incident reported by the clients its billable untill we found out that its not their misstake. we put the Incident on Internal Incident;
So we know how many internal incidents we have.
But also the time need to go to our Intern Account (Non-Billable)
Is there a way to automate this? I can't find a way in Jira Automation.
Or what could be the workaround? other solution?
Have you seen the old Codebarrel blog - https://blog.codebarrel.io/automation-for-jira-now-compatible-with-tempo-accounts-643ed61b86c
I'm not a Tempo expert but there is some level of native integration.
Automation Group Product Manager
Good time estimation is foundational to project planning, but it is hard to predict when a team will deliver software. Estimation is a great way to keep the team agile. By creating a shared understan...
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