Supervisors for the team are receiving email notifications from only one user entering events. Other users are entering events and no email notification is received. Users are all creating events the same way.
Hello,
We would suggest starting email troubleshooting with the following article:
https://confluence.atlassian.com/confkb/mail-troubleshooting-180847235.html
Enable the debug especially com.atlassian.confluence.mail will provide more details on the issue.
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