How do organizations become adaptive, agile, and resilient? What fosters trust and makes people feel safe to speak their minds?
Stefan Knecht from it-economics – a 2016 Best Workplaces in Germany award recipient – argues the master key lies in a social operating system used for over 300,000 years: the human operating system »OS H«.
Recent findings from behavioral, cognitive, and organizational sciences help to better understand parts of this system – like what makes humans tick and how groups successfully form and perform.
Even the best tools and technology will only get you part of the way to building world-class teams and agile transitions: at the social workplace, empathy, trust and psychological safety make the difference: manage systems — not people.
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
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