At Summit Europe 2017, I shared product managers can lean into the transition that teams around the world are making from building products to running services.
PMs need to evolve into a new world where service uptime, reliability, and performance matter just as much as features and bugs.
Consider these questions:
Becoming a service-oriented PM means collaborating effectively with teams like SRE, understanding monitoring and alerting, and leveraging tools like feature flags to safely roll out changes. In my talk, I spoke about how product managers on the JIRA team contribute to incident management and review, support a green build culture, plan for reliability, and roll out features and experiments in a services-first world.
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events