Summit Europe 2017: A Product Manager's Place in a DevOps World

Dave Meyer Atlassian Team May 26, 2017

At Summit Europe 2017, I shared product managers can lean into the transition that teams around the world are making from building products to running services.

Check out the presentation and slides.

PMs need to evolve into a new world where service uptime, reliability, and performance matter just as much as features and bugs.

Consider these questions:

  • How does performance affect your customers' your product's NPS score?
  • Are you incorporating reliability metrics into your product roadmap?
  • What's your role when during an incident that's taken your service down?

Becoming a service-oriented PM means collaborating effectively with teams like SRE, understanding monitoring and alerting, and leveraging tools like feature flags to safely roll out changes. In my talk, I spoke about how product managers on the JIRA team contribute to incident management and review, support a green build culture, plan for reliability, and roll out features and experiments in a services-first world.



Log in or Join to comment
Community showcase
Sven Peters
Published Mar 06, 2018 in Summit

Speaker wanted: Summit Europe Call For Speakers is now open tons of examples of what you’d talk about. Provide 2-3 practical takeaways of successful use cases, best practices, teachings, or how-tos. You can use the message to the program committee...

198 views 1 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot