One of the biggest takeaways for me during this Summit is building open teams. I really want to focus on this when I get back (I am a Scrum Master). I will definitely have to alter my behavior and focus on building this capability within the teams.
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
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